With proper care, Corian® surfaces in your home will look new for years to come. To ease your mind, a Corian® worktop made by a fabricator certified by DuPont (member of the “Corian® Quality Network”) is warranted for 10 years against fabrication and installation defects. Not only that, if you decide to sell your home, your warranty is transferable to the new owners.
For details, see the text of the warranty in the Use & Care leaflet or contact DuPont.
DuPont Quality Network Principles
DuPont is a name you can depend on for quality and our commitment to our customers does not end with a sale. DuPont has a large network of trained and certified professionals to ensure that installation/fabrication goes smoothly so that end-customers are completely satisfied with their purchase – whether for residential or commercial applications. Backed by a 10-year Limited Warranty, Corian® is tough enough to stand up to everyday realities of a busy home.
An exceptional network strengthens our reputation for quality
DuPont has developed a Quality Network of fabricators who are dedicated to delivering the very best standards of installation and service. Their primary goal and attitudes are to ensure that customers are highly satisfied with their Corian® installations.
What is the Quality Network?
Members of the Quality Network are committed to ensuring that customers receive the highest quality product and service from ALL the companies in the supply chain. All Quality Network members have been assessed and trained by DuPont in how to fabricate, install, repair and maintain Corian®.
What is the 10-Year Limited Installed Warranty Program?
DuPont offers two levels of warranty protection for Corian®: on product level and on installation level. The product warranty is standard for all Corian® products and ensures that they will be free of manufacturing defects for a period of 10 years after purchase. A higher level of coverage, the Limited Installed Warranty, is only available when fabrication and installation are carried out by a Corian® Certified Fabricator. This Limited Installed Warranty expands the product warranty and also ensures that fabrication and installation of the finished product will be free of defects.
What is a Certified Fabricator?
A Certified Fabricator is trained by DuPont and works accordingly to DuPont guidelines. The Certified Fabricator maintains the responsibility for ensuring that the final installed quality is done as per DuPont guidelines and meets or exceeds the customer's requirements.
The 10-year Limited Installed Warranty applies to the owner of a permanent installation of Corian® when installed by a DuPont Certified Fabricator. Due to the unique properties of Corian®, the Certified Fabricator or Service Centre will repair rather than replace, without charge, the Corian® product if it fails due to any manufacturing defect during the first 10 years after initial installations, except for damage caused by physical, chemical or other abuse, damage from excessive heat, use in certain applications or acts of nature.
This warranty does not cover products made by other suppliers or manufacturers, nor does it cover installations of Corian® which are not performed by DuPont Certified Fabricators. Corian® warranty is transferable to the next purchaser of a home providing the new owner writes to DuPont to register the installation under the new owner’s name. Applications in saunas, showerpans, steamrooms and outdoor uses are excluded. A proof of purchase needs to be submitted with every warranty request.
Repair or Replace
DuPont will repair any area of the installation that has a manufacturing defect. If a repair is not possible, DuPont will replace the defective area of the installation. DuPont will pay for the cost of the product, labour involved in the removal and replacement of the original installation or product. The Certified Fabricator will be responsible for any other costs associated with or arising out of the repair or replacement. Whether DuPont performs repair or replacement of your installation, we will seek to obtain the best possible result, but exact colour match cannot be guaranteed. Should we elect to replace your Corian® installation, your warranty will continue from the original date of installation and not from the date of repair or replacement.
Corian® Service Centre
Service Centres are approved by DuPont for professional sanding and expert repair work. They can also handle installation work and offer maintenance contracts to commercial customers to ensure that their installation in Corian® stays in prime condition. On request, the address of a Service Centre is available at the Centralized Warranty Centre.